Call Tracking Software With Published Per-Minute Rates

Updated August 6, 2026 · 8 platforms checked against their own pricing pages

5 of the 8 call-tracking platforms in this index publish a per-minute rate on their own pricing page, from $0.04 a local minute on CallTrackingMetrics to $0.06 on CallRail. That is the number that decides your bill, because in this category the base fee never covers a real month of calls. Nimbata, Invoca and Marchex publish none, which is exactly why no monthly total can be computed for them. Extra local numbers run from $0.50 to $3.00a month each, a wider spread than the minutes. Every rate below is quoted from the vendor’s own page and dated.

RangeYourself has no affiliate relationship with any call-tracking platform on this page as of August 6, 2026: every link here goes straight to the vendor’s own site and earns us nothing. We may pursue one in this category, and if we do we will say so here. Either way the ordering follows published prices and each vendor’s own published rates, and a vendor that pays nothing is listed on exactly the same basis as one that does. See how we make money and our editorial standards.

Every published rate, side by side

Ordered by cheapest published base fee. A blank means the vendor publishes no figure for that unit, which is a statement about the page and not a claim that the unit is free or that the product lacks it.

What those rates do to a real month

The rate on its own tells you little; what matters is the rate multiplied by the volume above whatever the plan includes. On 10 local numbers and 500 minutes, here is what each platform’s own rate card produces.

• WhatConverts: $47.50 for the month, of which $17.50 is metering rather than the plan. $30 base fee on Call Tracking billed monthly, plus all 10 numbers, none of which are included, at $2.50 each ($25), plus all 500 minutes, none of which are included, at $0.045 each ($22.50), less the $30 usage credit the vendor states on this tier.
• CallScaler: $72.50 for the month, of which $27.50 is metering rather than the plan. $45 base fee on Pro on the vendor's annual term, plus all 10 numbers, none of which are included, at $0.50 each ($5), plus all 500 minutes, none of which are included, at $0.045 each ($22.50).
• CallRail: $80 for the month, of which $30 is metering rather than the plan. $50 base fee on Lead Tracking on the vendor's annual term, plus 5 numbers above the 5 included, at $3.00 each ($15), plus 250 minutes above the 250 included, at $0.06 each ($15).
• CallTrackingMetrics: $105 for the month, of which $40 is metering rather than the plan. $65 base fee on Marketing Lite on the vendor's annual term, plus all 10 numbers, none of which are included, at $2.00 each ($20), plus all 500 minutes, none of which are included, at $0.04 each ($20).
• Ringba: $184.50 for the month, of which $57.50 is metering rather than the plan. $127 base fee on Business on the vendor's annual term, plus all 10 numbers, none of which are included, at $3.00 each ($30), plus all 500 minutes, none of which are included, at $0.055 each ($27.50).

The ones that publish no per-minute rate

Reported as what their own pages show, with no inference about why.

• Nimbata: Nimbata publishes a base price for each tier but leaves its own rate card empty. In the comparison table the cells for local numbers, toll-free numbers, answered calls and SMS all render as an en dash, in the served HTML and in a browser alike, under a footnote reading starting at with no figure after it. The rates are behind an interactive calculator. Its billing model is also genuinely different: it charges per answered call rather than per minute, and it says so directly. Its cheapest published base fee is $35 a month on Pro, so the base is knowable and the bill is not.
• Invoca: Invoca has a real pricing page with three named tiers, and each one states a concrete annual number allowance and a custom-Signal count. What it does not carry is a price: every tier's call to action is Get Your Quote, and the page contains no dollar figure at all. That is a genuine middle position between publishing and not publishing, and it is recorded as such rather than as either.
• Marchex: There is no pricing page to read. https://www.marchex.com/pricing and https://www.marchex.com/plans/ both return HTTP 404, and a full pass over the live navigation of marchex.com returns no link whose text or href contains pricing, plans or cost. Marchex is an active, publicly traded company with a live product; it simply publishes no price and no plan structure. Nothing about its cost is asserted here because nothing about its cost is knowable first-party.

Why a low rate can still produce the higher bill

Because the allowance matters more than the rate at ordinary volumes. 4 of the 8 platforms include no numbers and no minutes at all with the base fee (CallTrackingMetrics, WhatConverts, Ringba and CallScaler), so their meter starts on the first call. A platform with a slightly higher per-minute rate and a few hundred included minutes can, and here does, come out cheaper over a month.

• CallRail: Lead Tracking at $50 includes 5 local numbers and 250 local minutes.
• CallTrackingMetrics: Marketing Lite at $65 includes no numbers and no minutes.
• WhatConverts: Call Tracking at $30 includes no numbers and no minutes, plus a $30 usage credit.
• Ringba: Business at $127 includes no numbers and no minutes.
• Nimbata: Pro at $35 includes an unpublished number of numbers and an unpublished number of minutes.
• CallScaler: Pro at $45 includes no numbers and no minutes.
• Invoca: no priced tier, so nothing to include.
• Marchex: no priced tier, so nothing to include.

How the transparency rating relates to this

A vendor rates Full only if its own pricing page publishes both a base price and enough per-unit rates to compute a realistic monthly bill: a per-extra-number rate and a per-minute rate. Partial means it publishes a base price but leaves at least one of those unstated. None means its own pages carry no dollar figure for the platform at all. The rating is derived at module load from the stored figures and asserted against the stored value, so a verdict can never drift from its evidence. A published per-minute rate is one of the three things it counts, which is why this page and the index agree by construction. As of August 6, 2026, 5 of the 8 platforms rate Full.

• CallRail: Full (3 of 3). A base price: $50 a month on Lead Tracking. A per-extra-number rate: $3.00 per extra number a month. A per-minute rate: $0.06 per extra local minute.
• CallTrackingMetrics: Full (3 of 3). A base price: $65 a month on Marketing Lite. A per-extra-number rate: $2.00 per number a month. A per-minute rate: $0.04 per local minute on call forwarding.
• WhatConverts: Full (3 of 3). A base price: $30 a month on Call Tracking. A per-extra-number rate: $2.50 per extra local number a month, on the single-account tiers. A per-minute rate: $0.045 per extra local minute, on the single-account tiers.
• Ringba: Full (3 of 3). A base price: $127 a month on Business. A per-extra-number rate: $3.00 per local number a month on Business, $2 on Professional. A per-minute rate: $0.055 per local tracking minute on Business, $0.05 on Professional.
• Nimbata: Partial (1 of 3). A base price: $35 a month on Pro. A per-extra-number rate: Not published. A per-minute rate: Not published.
• CallScaler: Full (3 of 3). A base price: $45 a month on Pro. A per-extra-number rate: $0.50 per local number a month, on every tier. A per-minute rate: $0.045 per local minute, on every tier.
• Invoca: None published (0 of 3). A base price: No base price published for any tier. A per-extra-number rate: Not published. A per-minute rate: Not published.
• Marchex: None published (0 of 3). A base price: No base price published for any tier. A per-extra-number rate: Not published. A per-minute rate: Not published.

How this page is verified

Every figure on this page was read from the vendor’s own pricing page and is stored with that page’s URL, a verbatim quote, and the date it was checked (most recent: August 6, 2026). 5 of these 8pages render their prices or their rate cards in the browser rather than in the served HTML, so they were read in a browser with each billing option selected in turn. The monthly totals on this page are arithmetic on published figures only: a base fee, plus the numbers and minutes above whatever that tier includes at the vendor’s own per-unit rates, less any usage credit the vendor states. Where any one of those components is unpublished, the row says not calculable rather than estimating the rest, and names what is missing. A blank in a rate column means the vendor publishes no figure for it, which is a statement about the page and not a claim about the product. Publishing no price at all is a normal enterprise choice and is recorded as such. See our editorial standards and how we verify.

Which platforms are in it. The eight platforms a marketer or agency shortlists when searching for call tracking, chosen before any pricing was read. A platform is included whether or not it publishes a price, and a platform that publishes nothing is listed saying so rather than dropped, because whether the price is public is itself the thing buyers most want to know in this category. Nothing is excluded for being expensive or for metering aggressively.

Frequently asked questions

Call Tracking Software Cost Index · What call tracking actually costs per month · Call tracking under $50 a month