Small-Team CRM Cost Index

Updated August 6, 2026 · 8 CRMs checked against their own pricing pages

All 8 of the 8 CRMs in this index load their pricing page with the annual toggle already selected, so the per-user figure most buyers read is a twelve-month commitment. Refusing that commitment costs between 22% and 111% more on the entry tier, depending on the vendor. This index therefore ranks on the month-to-month price and prints the annual one beside it. The cheapest place to start month to month is HubSpot Sales Hub at $10 per user; on annual billing it is HubSpot Sales Hub at $7 — both of those are current discounts against a struck-through $20 list price, so they are what you can buy at today rather than a standing rate. Every figure is quoted from the vendor’s own page and dated.

RangeYourself has no affiliate relationship with any CRM on this page as of August 6, 2026: every link here goes straight to the vendor’s own site and earns us nothing. We may pursue one in this category, and if we do we will say so here. Either way the ordering follows published prices and each vendor’s own stated terms, and a vendor that pays nothing is listed on exactly the same basis as one that does. See how we make money and our editorial standards.

The index

Ranked by cheapest per-seat month-to-month price ascending. Pricing clarity is shown as its own column rather than folded into the ranking, and the strings-attached column carries the things that move a bill without moving the headline: seat minimums, required one-off fees, quote-only tiers, and rates that change with team size.

What a team of five actually pays in year one

Arithmetic on published figures only: each vendor’s cheapest paid tier at its annual per-seat rate, times twelve, times the greater of five seats and any stated minimum, plus any required one-off fee on that tier. Where a component is unpublished the row says so rather than estimating the rest. Read it as a floor, not a quote: several of these cheapest tiers are capped or feature-limited in ways a five-person team would outgrow on day one, which the index table above sets out.

Required charges outside the per-seat price

1 of the 8 vendors states a required charge that the per-seat figure does not include, and it states it on the same page as the prices, which is to its credit. At $3,500 it is also the largest single dollar figure anywhere in this index.

• HubSpot Sales Hub, $1,500 on Professional: “Cost shown does not include the required, one-time Professional Onboarding for a fee of $1,500.”
• HubSpot Sales Hub, $3,500 on Enterprise: “Cost shown does not include the required, one-time Enterprise Onboarding for a fee of $3,500.”

How the pricing-clarity rating is decided

It is not a judgement. The three clarity items, checked against the vendor's own pricing page: a month-to-month per-seat price for the entry paid tier; an annual per-seat price for the same tier; and a published price for every paid tier the page names, with none priced only as Custom or Contact sales. Full means all three, Partial means one or two, None means no paid tier carries a price. The rating measures what the vendor publishes, not whether the product is good value, and a required fee stated outside the per-seat price is disclosed separately rather than folded into the rating. As of August 6, 2026, 6 of the 8 CRMs rate Full and 2 rate Partial. The rating is derived from the same stored figures that populate the tables above, so it cannot drift away from the evidence.

• Close: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• Pipedrive: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• HubSpot Sales Hub: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• Freshsales: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• Zoho CRM: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• Copper: Full (3 of 3). Both billing terms published for the entry tier, and every named paid tier priced.
• monday CRM: Partial (2 of 3). Ultimate priced on request.
• Attio: Partial (2 of 3). Enterprise priced on request.

Publishing prices clearly is not the same as being good value, and gating an enterprise tier behind a quote is a normal choice rather than evidence of anything. What clarity buys you is practical: you can budget and shortlist without a sales call.

Vendor-stated details worth knowing before you buy

Each of these comes from the vendor’s own page or is a plain reading of what it publishes. None is a claim about how any CRM performs.

• Close: Close names a custom-priced option for larger or more complex needs, but every tier it lists by name carries a published price.
• Pipedrive: Prices are stated exclusive of VAT.
• Pipedrive: Pipedrive's pricing page names no calling capability in any tier. That is a description of what the page lists, not a claim that the product has none.
• HubSpot Sales Hub: The required onboarding fee is the single largest line item a small team is likely to miss here. Our arithmetic on HubSpot's own published figures: at $1,500 it is more than a full year of one Professional seat on annual billing, which is $1,080.
• HubSpot Sales Hub: The page also carried a bundle promotion for a different product at the time of reading, so the figures a visitor sees can depend on which offer is running.
• Freshsales: The advertised 20% annual saving is larger than the saving its own published prices produce. Our arithmetic on those two figures per tier gives between 16.9% and 18.2% depending on the tier.
• Zoho CRM: Local taxes may apply on top of the listed price, which the page states.
• Copper: Copper's pricing page lists JustCall and RingCentral among its integrations and names no native calling of its own. That is what the page lists, not a claim that none exists.
• Copper: Prices are stated excluding taxes and fees.
• monday CRM: Plans start from three users, so the smallest possible bill is three seats even for a two-person team.
• monday CRM: monday states that the price is determined by the user's billing country and excludes tax, so the figure you see may not be the figure another buyer sees.
• monday CRM: A yearly subscription is paid in one upfront instalment, with a prorated refund available within 30 days.
• Attio: Attio's page lists Call Intelligence on its Pro tier. That is call analysis rather than a statement that the product places calls, so it is not counted as native calling here.
• Attio: The Plus tier is capped at ten seats, so a growing team hits a tier change on headcount rather than on features.

How this index is verified

Every figure on this page was read from the vendor’s own pricing page and is stored with that page’s URL, a verbatim quote, and the date it was checked (most recent: August 6, 2026). Most of these pages render their prices in the browser rather than in the served HTML, so they were read in a browser at the same URL, with both billing toggles set in turn. Where a vendor publishes no number, we say so instead of repeating a figure from elsewhere. A blank in the calling column means the vendor’s pricing page names no calling capability, which is a statement about the page and not a claim about the product. Percentages and totals are arithmetic on published figures only. See our editorial standards and how we verify.

Which CRMs are in it. CRMs are included if a team of two to twenty people would plausibly shortlist them and the vendor sells directly rather than only through implementation partners. The set was chosen before any pricing was checked, so a vendor is never added or dropped on the basis of what its pricing turned out to look like. It is not an exhaustive census of the category.

Frequently asked questions

CRMs with built-in calling · CRMs under $25 per user a month · How much does Close cost? · Is CRM pricing monthly or annual?