Is TMates Legit? What We Verified (2026)

Is TMates legit? Its Trustpilot shows one review despite the site advertising 4.9 stars from 4,700+ reviews. See pricing, refund policy, and BBB record.

By RangeYourselfLast verified July 14, 2026

Yes, TMates is a real, operating GLP-1 telehealth company. RangeYourself has independently verified its pricing directly against its own site since July 14, 2026, most recently on July 14, 2026, and its refund/cancellation terms and states served are published on its own site, the evidence for that verdict is the dated verification trail below, not a claim we're asking you to take on faith.

How long we’ve tracked TMates

RangeYourself first recorded a verified price for TMates on July 14, 2026, sourced directly from TMates’s own site. Since then we’ve logged 1 dated price check on this program, most recently July 14, 2026. That dated trail , not a one-time snapshot, is what a legitimacy check on a telehealth program should rest on.

Pricing verification history

July 14, 2026: $158/mobaseline snapshot, price-history tracking began 2026-07-14; seeded from the current verified price only (no prior prices invented)

Refund and cancellation policy

TMates’s own stated policy: Cancel anytime; refunds before shipment

Price and terms on file

Price: $158/mo (12-month plan rate)

Membership fee: No separate membership fee

Price last verified: July 14, 2026

States served

TMates ships to all 50 US states plus Washington, D.C., per its own site (verified July 14, 2026).

What the records show

TMates' Trustpilot presence is effectively unverifiable, an unclaimed profile with a single, negative review, nowhere near the "4.9 stars from 4,700+ reviews" the company advertises on its own site; its BBB file is the more substantive independent record available.

Trustpilot: 3.2★ (1 review), small sample via Trustpilot, checked 2026-07-24 (unclaimed profile)

Unclaimed profile with a single review (100% 1-star) despite the 3.2 headline score, sample far too small to be representative; Trustpilot itself notes "no history of asking for reviews." TMates' own site advertises "4.9 stars from 4,700+ reviews" with the Trustpilot logo, we could not verify that figure on Trustpilot itself and are not citing it.

BBB: B rating (not accredited), BBB profile, checked 2026-07-24

Listed as "Tmates (Teammates)"; 14 complaints filed against the business.

Independently observed third-party data, not our own editorial score. Full methodology: GLP-1 Provider Reliability Report.

Verified programs that cost less than TMates

TMates’s own verified figure is $158/mo (12-month plan rate). Every program below carries a lower all-in monthly price that we verified on the provider’s own pricing page, ranked lowest first as of September 14, 2026.

1.Embody
$69/mo (limited-time promo), verified September 5, 2026
See pricing →
2.Strut Health
$99/mo (sublingual/oral starting price), verified August 21, 2026
See pricing →
3.Trimi
$99/mo (annual-plan rate), verified August 21, 2026
See pricing →
4.HealthRX
$99/mo (12-month plan rate), verified August 21, 2026
See pricing →
5.bmiMD
$119/mo (12-month plan rate), verified September 3, 2026
See pricing →

Prices are each provider’s own published all-in monthly figure at the plan term shown, verified on the date listed. RangeYourself may earn a commission from some programs; that can only break an exact tie between verified equals and never changes the price order.

See TMates pricing → Read the full TMates review →

Frequently asked questions

Is TMates a real company?

Yes. RangeYourself has independently verified TMates's pricing directly against its own site (tmates.com), first checked July 14, 2026 and most recently re-verified July 14, 2026, across 1 dated price check on file, and its refund policy and states served are published on its own site.

Is TMates FDA-approved?

No. TMates prescribes compounded semaglutide and/or tirzepatide via state-licensed 503A pharmacies or 503B outsourcing facilities. Compounded medication is not individually FDA-approved as a finished product. The shortage-era compounding pathway ended after the FDA declared the semaglutide shortage resolved on February 21, 2025 and the tirzepatide shortage resolved in December 2024, so compounding now proceeds under the ordinary rules for individual patients.

Does TMates offer refunds or a guarantee?

TMates's own stated policy: Cancel anytime; refunds before shipment This is the program's own policy, not a promise from RangeYourself, confirm current terms directly with TMates before enrolling.

What do independent reviews show for TMates?

3.2★ on Trustpilot from 1 review, a small sample, unclaimed (checked 2026-07-24). A B BBB grade (not BBB Accredited) (checked 2026-07-24). This is third-party data, not RangeYourself's own editorial score.

Related guides

About compounded GLP-1 medicationsCompounded semaglutide and tirzepatide are not FDA-approved finished products. They are prepared by state-licensed 503A pharmacies or 503B outsourcing facilities and are not individually reviewed by the FDA for safety, effectiveness, or quality. Compounders describe these preparations as using the same active ingredient as the approved medicines; the FDA has warned that some compounded products use salt forms, semaglutide sodium or semaglutide acetate, that it considers different active ingredients from the approved drug, and has issued warning letters over marketing that presents a compounded preparation as interchangeable with an approved one. The FDA declared the semaglutide shortage resolved on February 21, 2025 and the tirzepatide shortage resolved in December 2024, so the shortage-era pathway for broad compounding of these drugs has ended. Compounding now proceeds under the ordinary rules: a 503A pharmacy compounding for an individual patient on a prescription, or a 503B outsourcing facility, which compounds in bulk under CGMP and FDA registration rather than per patient. Those rules generally do not cover a product that is “essentially a copy” of an approved drug unless a prescriber documents a change that makes a significant difference for an individual patient. Talk to a clinician about contraindications including personal or family history of medullary thyroid carcinoma or MEN 2. RangeYourself does not provide medical advice, does not guarantee a prescription, and does not guarantee weight-loss results.

RangeYourself is reader-supported. We may earn a commission when you click on certain links, at no extra cost to you. Editorial recommendations are made independently. This legitimacy check reflects registry data verified through July 14, 2026 and may change.