Yes — TMates is a real, operating GLP-1 telehealth company. RangeYourself has independently verified its pricing directly against its own site since , most recently on , and its refund/cancellation terms and states served are published on its own site — the evidence for that verdict is the dated verification trail below, not a claim we're asking you to take on faith.
How long we’ve tracked TMates
RangeYourself first recorded a verified price for TMates on , sourced directly from TMates’s own site. Since then we’ve logged 1 dated price check on this program, most recently . That dated trail — not a one-time snapshot — is what a legitimacy check on a telehealth program should rest on.
Pricing verification history
- : $158/mobaseline snapshot — price-history tracking began 2026-07-14; seeded from the current verified price only (no prior prices invented)
Refund and cancellation policy
TMates’s own stated policy: Cancel anytime; refunds before shipment
States served
TMates ships to all 50 US states plus Washington, D.C., per its own site (verified ).
What the records show
TMates' Trustpilot presence is effectively unverifiable — an unclaimed profile with a single, negative review, nowhere near the "4.9 stars from 4,700+ reviews" the company advertises on its own site; its BBB file is the more substantive independent record available.
Independently observed third-party data — not our own editorial score. Full methodology: GLP-1 Provider Reliability Report.
See TMates pricing→ Read the full TMatesreview →
Frequently asked questions
Is TMates a real company?
Yes. RangeYourself has independently verified TMates's pricing directly against its own site (tmates.com) — first checked July 14, 2026 and most recently re-verified July 14, 2026, across 1 dated price check on file — and its refund policy and states served are published on its own site.
Is TMates FDA-approved?
No. TMates prescribes compounded semaglutide and/or tirzepatide via state-licensed compounding pharmacies. Compounded medication is not individually FDA-approved as a finished product, though it is legal under FDA guidance during drug shortages and for individual patient prescriptions.
Does TMates offer refunds or a guarantee?
TMates's own stated policy: Cancel anytime; refunds before shipment This is the program's own policy, not a promise from RangeYourself — confirm current terms directly with TMates before enrolling.
What do independent reviews show for TMates?
3.2★ on Trustpilot from 1 review, a small sample, unclaimed (checked 2026-07-24). A B BBB grade (not BBB Accredited) (checked 2026-07-24). This is third-party data, not RangeYourself's own editorial score.
Related guides
- TMates full GLP-1 review — pricing, dose escalation, clinical model
- Cheapest GLP-1 12-Month Plans Compared (2026)
- GLP-1 Programs With No Membership Fee (2026)
- Which GLP-1 Telehealth Providers Name Their Pharmacy and Prescriber? (2026)
- TMates head-to-head comparison
- TMates head-to-head comparison
- GLP-1 Provider Reliability Report — every program’s Trustpilot/BBB record
- GLP-1 Price Index — every program ranked by cost
RangeYourself is reader-supported. We may earn a commission when you click on certain links — at no extra cost to you. Editorial recommendations are made independently. This legitimacy check reflects registry data verified through July 14, 2026 and may change.